Last Updated: April 4, 2025

Refund Policy

We aim to provide the highest level of service and customer satisfaction. Please review our refund policy carefully before making any purchases:

1. Advisory Services – 7-Day Refund Policy

We offer a 100% refund on our advisory services if a cancellation request is made within 7 days of purchase.

To request a refund, please email us at support@deepanindia.com with your order details and reason for cancellation. Refunds will be processed to the original mode of payment within 7–10 business days.

No refunds will be issued after the 7-day period.

2. Algo Trading Solutions – No Refund Policy

Due to the nature of digital products and the proprietary logic embedded in our algo trading systems, no refunds will be issued for algo trading solutions once they have been delivered or accessed.

We strongly recommend reviewing all available documentation, features, and Paper trading results till you are comfortable before purchasing.

Disclaimer

  • All investment and trading-related decisions are at the sole discretion and risk of the user.
  • Past performance is not indicative of future returns.
  • We do not guarantee profits or specific outcomes from any of our services.
  • Our advisory and algo products are tools for informed decision-making, not guarantees for market success.
  • Users are expected to understand the risks associated with financial markets before subscribing.

FAQs

Q1. What qualifies for a refund in advisory services?

If you cancel within 7 days of subscribing to any of our advisory plans, you are eligible for a full refund—no questions asked.

Q2. Can I get a refund for algo trading products if I didn’t use them?

Unfortunately, once access has been granted, no refunds are issued regardless of usage, due to the sensitive and non-reversible nature of our digital solutions.

Q3. How do I request a refund?

Please mail to support@deepanindia.com with your name, order details, and the reason for the refund. We will respond within 2 working days.

Q4. What if I face a technical issue?

Our support team is available to assist you with any technical problems related to the product or service. Please reach out, and we’ll work to resolve it promptly.

Q5. Can I transfer my subscription to someone else?

No, all subscriptions are non-transferable and linked to the original buyer's account.

Contact Us

For any questions regarding our refund policy, please reach out to us:

Email

enquiry@deepanindia.com

Phone

+91-9884411611

Address

145/102, G.A.Road 1st floor Old Washermenpet, Chennai 600021.